**Common Issues: READ THIS FIRST!**

[AntiSocialKindaGuy]

The auto-updater takes forever to download or doesn't download any files!
You can currently download this small program from our downloads section. Once installed it will then automatically update the mod to the latest version. If you have never installed the mod before, then it will download the everything - around 300 MB for the FULL and INTERNATIONAL versions.

The speed of the downloads will range in speed depending on how fast your connection is, how many people are currently updating, and you're location.

If you are still having problems, download all the files that end with a .vgo extension
http://screamingcricket.com/vietnam/download/autofiles/

Place them in a VGO folder in your main Generals Directory. It should look something like this:
\...\Command&ConquerGeneralsZeroHour\VGO

Launch the mod launcher again (exe in the VGO folder) and you should be able to play the mod. the mod launcher is compatable with other mods that also use a launcher. Make sure you have no other mods installed that don't use a mod launcher.


If you are still having issues running the mod, you can place all the files that end in .vgo into your main ZH directory and rename the .vgo to .big. You will then have to use the generals.exe to run the mod. You wont be able to have any other mods installed with this method.

When I run VGO, I get the error 'File "generals.exe" could not be found'.
This is because you have not installed to your root Zero Hour directory. If you find your file generals.exe, this is your "root" directory. A successful installation will place the folder "VGO" in that directory.

If you installed Zero Hour to the default path, the generals.exe will be located here:
ORIGINAL ZERO HOUR GAME:
C:/ProgramFiles/EAGames/Command&ConquerGeneralsZeroHour

THE FIRST DECADE VERSION:
C:/ProgramFiles/EAGames/Command&ConquerTheFirstDecade/Command&Conquer(tm)GeneralsZeroHour

When I run VGO, I get a serious error message.
Ensure you have patched Zero Hour to the latest official version (1.4 for normal Zero Hour), and you have no other mods installed that cause interference. Mods with launchers (such as Shockwave and CWC) and mods ran through Crosus/ModToaster should not cause interference. Mods with .big files placed in the Zero Hour directory or INI files in \Data\INI will cause interference.

The mod is running really slowly!
If you are not playing against an AI, this is a graphics issue; you will need to reduce your graphics settings. If you struggle in battles and with explosions, reduce your particle count. Occasionally it has been known to happen due to dodgy ZH pathfinding; search for units that are stuck.
If you are playing against AI, this is a pathfinding issue we have tried very hard to eradicate but cannot from all circumstances. It is particularly bad on cetain maps, especially Dong Hoi Coastal. All we can recommend is playing other maps, particularly two player maps, as we may not be able to resolve this issue.

I have The First Decade, and I cannot play with my friend who has Zero Hour!
This is a known issue with TFD that we cannot resolve, as it is a problem in the engine. The only thing we can suggest is you both get a copy of the same version.

When I try to run the mod launcher, it tells me I need the latest .net framework!
Then you require at least .NET v2. You can get .NET v3 from here.

When I try to run the mod launcher, I get an error message along the lines of "Could not intialize the program (0x0000135)."
This is often caused by a corrupt install of .NET. Follow the instructions above.

I use Windows Vista, and when I click play it just plays Vanilla Zero Hour!
There is an issue where UAC will block our application from copying files. We recommend turning off UAC for the mod (and generally, it's a horrible naggy thing). For instructions on how to turn this off, click here

I try to play Vanilla Zero Hour by clicking on generals.exe, but it still looks like VGO. What gives?
More than likely VGO.exe crashed and the mod files where not repacked to where they where suppose to be. Run the mod again and exit, all mod related files should repack allowing you to play Vanilla Zero Hour without issue the next time you use generals.exe.

There is only ONE side, I only see the USA, where is the NVA?
The NVA is currently being worked on and will release as soon as we finish it. The USA is the only side done at the moment, we decided to release it so people could play and enjoy the mod. Don't worry, we are working as fast as we can.